Return Policy

Plans Can Change

That’s why we have a simple and customer-friendly return policy.

Recreational Diving Cancellations

If you need to cancel your booking, please notify us as early as possible:

Cancellation more than 24 hours in advance:
You may reschedule or receive a 95% refund of the total booking amount.

Cancellation within 24 hours of the activity or no-show:
Unfortunately, in this case, we cannot offer a refund.

Cancellations Due to Environmental Conditions

Sometimes weather or other external factors may impact the safety and quality of the scheduled activity.
In such cases, we reserve the right to cancel the activity for safety reasons.
If we cancel due to environmental conditions, we will offer you the following options:
Reschedule the activity for another available date.
A full refund if rescheduling is not possible.

Diving Expedition Cancellations

How to Cancel

To cancel a booking or discuss alternative options due to environmental conditions, please contact us as soon as possible at sales@lifeandive.com / +506-62219618

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